About

Deborah is an experienced community and stakeholder professional with 15 years’ experience working on major infrastructure projects with multidisciplinary teams and communities across Sydney and NSW. She holds a Bachelor of Business and Commerce (Management/Communications), Certificates of Public Policy/Government, postgraduate studies in communications and Certificate in Public Participation from the International Association for Public Participation (IAP2). She is also an IAP2 member and accredited Consultation Manager user.

Deborah has worked in communications, community and stakeholder engagement, and project/contract management for major infrastructure projects at both Roads and Maritime Services and Transport for NSW for ten years. A decade and a half later, she remains connected within the major infrastructure industry undertaking communication and engagement roles for rail, road, urban development, local government and sustainable projects.

She is organised, proactive and a great communicator. As a digital native she tackles online engagement with ease and knows her way around the regulatory, political, highly-sensitive and emotive environment from where projects are planned and delivered. She works hard to ensure all deliverables are well planned and executed. She often partners with Denise Wilson (her long-time mentor) and the Id Planning team.

Published Work

Engagement and Communications

Role: Community Relations and Stakeholder Engagement elements including strategy and planning, web content, complaints management, community event management and report writing.

Visit: Warringah Freeway early works Sydney Program Alliance 2021-2022

Visit: Waratah Station upgrade community and stakeholder relations 2019

Visit: Mona Vale Road options engagement summary report 2012

Role: Close liaison with technical experts and specialist videographers, graphic designers and 3D visualisation teams.

Visit: Prospect Road upgrade future works project site

Visit: Road project newsletter seeking community feedback

Role: Sydney Harbour Bridge 80th birthday – memories collection – project manager, script writing, talent manager.

Visit: Project staging diagram for community

Strategies and Reports

WCX 3A Community Communications Strategy, 2018

M-12 Mway Community and Stakeholder Submissions Summary Report, 2018 (first two drafts)

Community Newsletter for Sydney Metro Northwest construction progress, 2016

Excerpt from Concord West Master Plan

Social media management

Role: Content strategy, planning and copywriting across Facebook and other social channels. Working closely with videography team including capture of drone footage. Responsive approach to queries from public and call to action to engage with content.

Digital virtual tour – heritage building

Role: Project management with digital team, web content writing, UI/UX planning and design, managing approvals.

Visit: Virtual tour online

Videography project management

Role: Bridge resurfacing project – Content writing including detailed scripts, reviewing transcripts for video, web materials and presentations, milestone and budget planning